We want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details below to determine if any special return conditions apply.

Products may be returned within 30 days of the ship date for a full refund. While most items are returnable, returns are subject to the following guidelines.

Proper Conditions for Return and Credit
We cannot credit returns of certain items, including:

For Defective, Damaged or Misshipped Items
We will pay the return shipping cost if the return is a result of our error. For all other items, shipping and handling costs cannot be refunded.

Returning a Gift?
If the item you're returning was not designated as a gift when purchased or if it was not shipped directly to you from eKnifeStore.com, please note that the refund will be issued to the gift giver.

Coupons
Returning an items may change or void coupon discounts or refunds currently appearing on an order.

Return Shipping Method
For your protection, please send your return prepaid via a shipping service that can be tracked, such as UPS or USPS with Delivery Confirmation. Please be sure to keep your receipt. We cannot guarantee refunds for returns sent via a non-trackable method.

Issuing Refunds
You can expect a refund in the same form of payment originally used for purchase within 14 business days of our receiving your return. If credit cannot be issued to your credit card, a check will be issued.

Send Returns To:

eKnifeStore.com
Attn: Returns
4860 W.12th Street
Cleveland, Ohio 44109-5611